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BLAK FRIDAY Shipping update: We’re shipping orders daily, and most orders are sent out within 1-3 business days. Our team is working at full capacity to ensure minimal delays during the Black Friday period. While we may experience slight delays in the first week of December due to high order volume, we’re committed to keeping things on track.
🇦🇺 AUSTRALIAN ORDERS
- FREE Shipping: for orders over $130.
- Flat rate: $9.95 for other orders (excludes wholesale).
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Typical delivery times:
- Standard Post: 2-8 days (up to 15 for WA & NT).
- Express Post: 1-4 days.
- Dispatch: Orders are dispatched from either our Sydney or Sunshine Coast warehouse within 1-3 business days (longer during sales periods). We pack orders daily, and you will receive tracking information once your order is shipped.
- Carrier: We use Australia Post tracked post service.
🌍 INTERNATIONAL ORDERS
Canada
27 November 2024: Due to ongoing union strike action, Canada Post has advised all countries to temporarily stop sending all items to Canada. As a result, all services to Canada are temporarily suspended as of 27 November 2024.
- FREE International Shipping: US Orders Over US$90 | CA Orders Over CA$130 | NZ Orders Over NZ$160 | UK Orders Over £70 | (Excludes Wholesale).
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Shipping Cost: Flat rate US $10.95 | Canada $13.95 | UK £10.95
For other countries, the rate is calculated based on weight & destination at checkout. -
Typical delivery times to major cities:
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International Standard:*
UK & NZ: 4-7 business days
USA & Canada: 5-9 business days
Other Countries: 6-20 business days - International Express: 3-9 business days*
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International Standard:*
- Dispatch: Orders are dispatched from Australia and shipped within 1-3 business days (longer during sales periods). We pack and ship orders daily. You will receive tracking information to your email when your order is shipped.
- Carrier: We use Australia Post International pack & track service.
- Tracking: Once the parcel lands in your country, use the provided tracking number with your national post service to track your parcel more accurately.
- Additional Costs: Orders may incur duties and taxes by local customs, which are the recipient's responsibility. Check with your local customs office for details to avoid any unexpected fees.
*Note: For precise delivery times, check with Australia Post for your specific location.
